Terms of Service
Effective Date: [08/21/2025]
Welcome to Fairport Transportation! By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Services Provided
Fairport Transportation offers non-emergency medical transportation and related services within Monroe County and surrounding areas. Our goal is to provide safe, reliable, and timely transportation.
2. Eligibility
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You must be at least 18 years old to book a ride, or have a parent/guardian book on your behalf.
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You are responsible for ensuring that all information provided (pickup, drop-off, date, and time) is accurate.
3. Booking & Cancellations
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Rides may be booked through our website, phone, or email.
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Cancellations should be made at least 24 hours in advance when possible.
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We reserve the right to refuse or cancel service in case of unsafe conditions, emergencies, or incomplete/incorrect booking information.
4. Payment
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Payment terms will be agreed upon at the time of booking.
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We may accept cash, card, or third-party billing depending on the service.
5. Passenger Conduct
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Passengers must wear seat belts at all times.
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No smoking, alcohol, or illegal substances are permitted in our vehicles.
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Aggressive or unsafe behavior may result in termination of service.
6. Liability
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Fairport Transportation is not responsible for delays caused by traffic, weather, or other events beyond our control.
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While we strive to ensure safety, passengers use our services at their own risk, and we are not liable for personal belongings left in vehicles.
7. Website Use
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You agree not to misuse our website (including attempts to hack, spam, or damage the site).
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All content on our website is owned by Fairport Transportation and may not be copied without permission.
8. Changes to Terms
We may update these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date.
9. Contact Us
For questions regarding these Terms, please contact us:
Fairport Transportation
Fairport, NY, United States
585-802-3313
info@fairporttransportation.com