Privacy Policy

Effective Date: [08/21/2025]

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Fairport Transportation (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

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1. Information We Collect

When you use our website or services, we may collect:

• Personal Information: Name, phone number, email address, and pickup/drop-off details.

• Service Information: Trip requests, dates, times, and addresses.

• Technical Information: IP address, browser type, and device information when visiting our website.

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​2. HIPAA Compliance

Fairport Transportation complies with the Health Insurance Portability and Accountability Act (HIPAA). Any personal health information (PHI) you provide will be kept confidential and used only for the purpose of arranging and providing transportation. We do not share PHI without your authorization, except when required by law.

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3. How We Use Your Information

We use your information to:

• Provide safe and reliable transportation services.

• Confirm and manage ride bookings.

• Communicate with you regarding your trips.

• Improve our website and services.

• Comply with legal obligations.

 

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

• Our drivers and staff, to provide the requested transportation.

• Service providers (such as website hosting or payment processing) under strict confidentiality.

• Legal authorities, if required by law.

 

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, or misuse.

 

6. Your Rights

You may request to:

• Access the personal information we hold about you.

• Correct or update inaccurate information.

• Request deletion of your personal data, subject to legal requirements.

 

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Fairport Transportation
Fairport, NY, United States
585-802-3313
info@fairporttransportation.com